Marcus Telford are proud to be a  full member and abide by the Property Redress Scheme codes of Practice. PRS is  able to consider complaints in relation to residential sales, lettings  and buying services, commercial sales and lettings, international sales  and lettings, chattels auctions.    

Marcus Telford are licensed by the National Approved Letting Scheme – a Government recognised scheme which offers peace of mind to landlords and tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service and meets an industry standard.  

Marcus Telford are members of the DPS.  The requirement to protect a tenancy deposit taken for an assured  shorthold tenancy in England and Wales was introduced on 6 April 2007,  following its inclusion in the Housing Act 2004.  As of the 6 April 2012, deposits must be protected within 30 days of receipt by the landlord.